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REDIMAT Ordering Information

FAQ - FOR PURCHASING MATTING AND ACCESSORIES

SUMMARY: Sometimes trying to get the right information is difficult. We want to make sure we answer your questions, so here is a list of common ones we get everyday. Don't see your answer? Give us a call at 1-877-883-1011.


Q. On the pricing sheet there is a column labeled “blanks”, what are these?

    A. Blanks are matboard which has been cut to a specified outer dimension, but with no opening. These are sometimes used as backing, but more commonly used for customers who wish to cut their own mats.

Q. Do you offer a printed catalog?

    A. Unfortunately, we are unable to do so due to the volume of products we offer, as keeping a catalog up to date would be a difficult task. Our website, however, is always fully up to date.
Q. If I wish to order matboard, but have less than the $50 minimum order, can I just pay the $4.95 handling charge?

    A. Unfortunately no, REDIMAT is a wholesale company and in order to provide our products at wholesale prices, orders, which include matboard do require a $50 minimum in order for us to process them.
Q. Do you sell double mats and, if so, how do I calculate the cost?

    A. Yes, we sell doubles mats. Just take the price of one matboard and multiply times two for the price. For instance, you want 24 Double Cream Core mats of 11x14 outsides; and the cost per mat is $1.12, the double mat price would then be $2.24 each. A triple mat would be caculated in the same way.
Q. What if I don't see the opening size I need in your standard sizes on your pricing page? Does that mean I can't order what I need?

    A. If you don't see the size you need, then it would be considered a "custom" mat. If this is the case, the cost is calculated this way: Pricing would be based on the type of material you choose, and the outside dimension of the custom mat. If you order 24 or more of this custom size, the set up charge of $10.00 would be waived. Custom Ordering
Q. How long do you usually take to get my order processed and ready to ship?

    A. Generally, our processing time is 3-5 working days.
Q. I live in the Eastern United States, how long does shipping UPS ground generally take?

    A. Usually UPS Ground takes 5 working days (not weekends) to get from California to the East Coast, so allow yourself this time along with the time it takes for us to process your order (3-5 working days). Allow approximately two weeks total. UPS shipping map
Q. Can I order online?

    A. All standard single and double matting and accessories maybe ordered online. Most custom sizes can be ordered online using the custom ordering form link found on each matboard product page.
Q. If I have a custom matte size, and it is not a standard outside dimension, how do I calculate my cost?

    A. If you have a mat with an outside dimension of say, 10 X 12, this would be priced at the 11x14 size in whatever mat material you need. Please note there is a $10 set up fee for orders less than 24 per custom size. The $10 fee is waived on orders of 24 or more per size. The cost of custom mats can be calculated exactly using the custom order feature linked to from each matboard product page.
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PRODUCT CATEGORIES

Complete Wholesale Matboard Kits with Precut Matboard, Backing and Clear BagsRedi-Paks - Complete Wholesale Mat Board Kits with Pre Cut Mat Board, Backing and Clear Bags
Economy Wholesale MatBoardEconomy Precut Mat Board - Cream Core Mat Board, White Core Mat Board, Black Core Mat Board, 8 Ply Gallery Mat Board and Suede Mat Board
Conservation MatBoardConservation Precut Mat Board - Crescent Select Mat Board, Rag Mat Board, Nielsen Bainbridge Alphamat Mat Board, 4Ply Conservation Solid Color Mat Board
Museum Quality Precut MatBoardMuseum Quality Precut Mat Board - Museum Rag Mat Board, Neilsen Bainbridge Alpharag Mat Board, and 8 Ply Museum Mat Board
Clear BagsClear Bags - Crystal clear presentation and protection for your matted art
Picture FramingPicture Framing - Picture Frame Sets with Pre Cut Mat Board, Nielsen Bainbridge Frames, Wood Frames, Metal Frames
Mounting and Backing Boards for matboard and framingBacking and Mounting Boards - Large selection of mat board backing, foamcore and Gatorfoam mounting boards
Matboard and Framing SuppliesMat Board and Framing Supplies -3M, Lineco, Hinging Tapes, Glues, Framing Grade Plexiglass, Archival Storage Boxes, Photo Folders and Photo Notecards