There is a minimum charge of $50 for all orders. Pricing is per color/per size for matboard, for single mats and includes one rectangular or oval opening. For double mats multiply by two and for triple multiply by three etc.
PayPal, MasterCard, Visa, American Express, and Prepaid Check.
Returns are accepted with prior authorization from Redimat within 30 days of receipt of order. Contact Customer Support at 877-883-1011 to get an Return Authorization number before shipping product back. Conditions apply:
For errors in order or defective product, please contact Redimat within 30 days of receipt of order for credit or replacement. Contact Redimat at 877-883-1011 or by email at email@example.com. Claims for damage in transit must be made with the delivering carrier. All disputes must be handled within 30 days from order arrival time.
Most custom work can now be easily ordered online. Simply select the Custom Size option found on any of the bulk mat board material pages or backing and mounting boards.
REDIMAT can cut custom any size mat board with an outer dimension and/or inner dimension up to 40×60" on the outside. However, due to size considerations we are unable to ship any mat board larger than 32×40". Please round up to next "standard" size outside dimension when calculating your custom mat board cost. If you are ordering 24 or more of a custom mat board size there is no extra charge. If under 24 there is a setup charge of $10 added for the cut. If you are needing multiple opening mats please contact us for pricing and how to order.
Please contact Customer Service (707-584-9600 or 877-883-1011) for assistance if you have any questions.